Identity and context
User/account identifier, applicable association/community, and the mobile telephone number associated with the consent event.
SMS proof of consent
Public evidence of the GovernHOA SMS opt-in process.
This page is provided for consumers, telecommunications providers, carriers, messaging providers, and compliance reviewers. It documents how GovernHOA obtains affirmative consent for SMS authentication and operational notifications.
Business and program identity
GovernHOA messaging is tied to an authenticated user relationship.
GovernHOA is operated by Logical Host, LLC. SMS is used for user-requested two-factor authentication and for optional operational HOA/community notifications. Marketing and promotional SMS are not part of this messaging program.
A telephone number being stored on a GovernHOA account does not, by itself, enroll the user in recurring SMS notifications.
- SMS authentication is enabled separately as an authentication method.
- Operational SMS categories are independently selected by the user.
- Notification categories are not preselected.
- Consent can be changed later in the authenticated user portal.
Opt-in flow 1
Operational HOA and account notifications
Users can enable SMS notification categories during onboarding or later in Profile / Notification Settings.
How consent is obtained
- The user signs in to GovernHOA or completes initial account setup.
- The user provides or confirms a mobile telephone number.
- The user chooses individual SMS notification categories. Categories are off by default.
- The consent disclosure is displayed before the user saves the preference.
- The user affirmatively saves the selected SMS preferences.
- GovernHOA records the consent event and the selected category states.
Public screenshot evidence
The image below demonstrates the operational-notification opt-in interface presented within the authenticated GovernHOA platform.
Open the notification opt-in screenshot directly
Opt-in flow 2
SMS two-factor authentication
SMS authentication is enabled separately from recurring operational notifications.
How consent is obtained
- The user opens the GovernHOA account security settings.
- The user selects SMS text message as an authentication method.
- The user provides or confirms the mobile telephone number associated with the account.
- The SMS authentication disclosure is shown before enrollment.
- The user affirmatively chooses to enable SMS authentication.
- GovernHOA records the SMS authentication enrollment state separately from notification preferences.
Public screenshot evidence
The image below demonstrates the SMS authentication enrollment interface presented within the authenticated GovernHOA platform.
Open the SMS authentication screenshot directly
Consent evidence retained
What GovernHOA records when a user provides or changes SMS consent.
The consent record is maintained so the user’s choices can be demonstrated, honored, and audited.
When and how consent occurred
Date and time of the consent event, the consent method/workflow, and the version of the consent language presented to the user.
Exact preference state
The operational SMS categories enabled or disabled by the user and the separate SMS authentication enrollment state.
Withdrawal and current status
Current opt-in/opt-out state and subsequent preference changes or opt-out actions, including STOP processing where applicable.
User control
Consent can be withdrawn.
Operational notification categories can be disabled in Profile / Notification Settings. Users may also reply STOP to applicable recurring notification messages. SMS authentication is managed separately under account security settings.
Reply HELP for messaging assistance or use the GovernHOA contact form.
Related public documents