Answers for boards, managers, and implementation teams.

GovernHOA is designed for both self-managed homeowners and community associations and professional management companies. The platform supports individual communities as well as users who work across multiple associations.

Yes. Users who are authorized for multiple communities can use one account and select the appropriate association during login. Access and permissions remain scoped to the selected community.

Yes. Owners and residents can view balances, make payments, access documents, submit architectural and maintenance requests, review violations, and manage notification preferences without requiring a manager to perform those actions for them.

GovernHOA supports credit card and ACH payments through GovernHOA-managed processing. Organizations can also use supported customer-managed payment processing options, including an existing Stripe account.

Current supported accounting integrations include QuickBooks Online, Sage Intacct, NetSuite, and Xero.

Yes. Data migration and onboarding assistance is available as a service for legacy HOA systems, spreadsheets, accounting exports, document repositories, and other existing data sources.

Yes. GovernHOA supports electronic voting, election administration, proxies, quorum tracking, meeting notices, agendas, attendance, minutes, motions, action items, and governance records.

Yes. Associations can publish resident-facing community content such as announcements, documents, events, and contact information. A community can also use its own custom domain.

GovernHOA supports MFA/2FA, encryption in transit and at rest, role-based access control, audit logging, secure development practices, backups, and disaster-recovery practices. Payment and ACH workflows are designed around applicable PCI DSS and Nacha requirements.

GovernHOA is a responsive, mobile-friendly web platform designed to work across desktop, tablet, and mobile browsers.

SMS-based 2FA is configured separately as an authentication method. Operational SMS notifications are controlled by category in the user portal, allowing users to choose which types of notices they want to receive. Marketing or promotional SMS is not part of the GovernHOA messaging program.

Standard GovernHOA support hours are Monday through Friday, 8:00 AM to 5:00 PM Eastern Time. Support and sales inquiries can be submitted through the website forms.